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GINIC is a sportswear manufacturer and exporter based in Sialkot, Pakistan. We are committed to protecting the privacy of our business clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or use our B2B (business-to-business) services.
Please read this policy carefully. By using our site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you voluntarily provide to us, as well as information that is automatically collected when you use our website.
1. Information You Provide to Us:
Inquiry & Contact Data: When you fill out an inquiry or contact form, we collect personal and business information such as your name, email address, phone number, company name, and the details of your message.
Account Data: When you choose to create an account, we collect your name, email, company details, and a password you create. This allows you to manage your details and track your inquiries or orders.
2. Information We Collect Automatically:
Log and Usage Data: Like most websites, our servers automatically log standard data when you access our site. This may include your IP address, browser type, operating system, and the pages you visited. This information is used for analytics and to improve site security.
Cookies: We use “cookies” to enhance your experience. These are small files stored on your computer that help us remember your preferences (like your login session) and understand how you use the site.
How We Use Your Information
We use the information we collect strictly for professional business purposes:
To Respond to You: To answer your product inquiries, provide quotes, and communicate about your project.
To Fulfill Your Orders: To manage the sample process, manufacture your custom products, and handle shipping and logistics.
To Manage Your Account: To create and maintain your account, and to send you password reset links if you forget your password.
To Improve Our Services: To analyze website usage, identify trends, and improve our website’s functionality and product offerings.
To Process Payments: To manage invoicing and payment records for your orders. As we do not process payments online, this information is handled directly with our finance team.
Disclosure of Your Information
We do not sell, trade, or rent your personal or business information to third-party marketers. Your information is only shared in the following limited circumstances:
With Service Providers: We may share your information with third-party partners who perform services for us, such as shipping and freight companies (to deliver your order) or our IT providers (to maintain our website).
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Your Account & Data Rights
You have control over your personal information.
Account: You can log in to your account at any time to review and update your contact details, email address, or password.
Inquiries: You can inquire about the personal data we hold by contacting us.
Deletion: You may request to have your account deactivated or your data deleted by contacting us, subject to any legal or contractual record-keeping requirements.
Data Security & Refunds
Security: We use industry-standard administrative and technical security measures to protect your data from unauthorized access.
Refunds (Quality Assurance): Our business is built on trust. As detailed in our service agreements, we will provide a refund or replacement for any products that do not match the pre-production sample that you approved.
Shipping & Tracking
We are a global exporter. You will be provided with tracking information for your orders. You can track your shipment’s status via our customer service team or, if applicable, through the “My Account” portal on our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this policy periodically.